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Remote Universal Credit -to-Claim Adviser

Remote / Online - Candidates ideally in
Plymouth, Devon, PL2, England, UK
Listing for: Citizens Advice Ltd
Remote/Work from Home position
Listed on 2026-11-02
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Remote Universal Credit Help-to-Claim Adviser

Citizens Advice Ltd is offering a role within the Help to Claim Team to deliver advice, information and digital support via national phone and web chat channels. This is a secondment to East Lancashire HTC, with remote work predominantly and occasional office meetings.

The role focuses on establishing if Universal Credit is right for clients. Training and ongoing support are provided, with emphasis on accessibility and equality. The position welcomes applicants from all backgrounds.

We would love to welcome a new Remote Universal Credit Help-to-Claim Adviser to our group in United Kingdom.

This is an excellent role to take on the Remote Universal Credit Help-to-Claim Adviser role at Citizens Advice Ltd.

As a Remote Universal Credit Help-to-Claim Adviser, you will play an important part at Citizens Advice Ltd in United Kingdom.

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