Director, Education Finance - New Business & Retention; Remote

Salary: 150,

Other Forms of Compensation: Bonus Eligible

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

This role is the perfect opportunity for a finance leader looking to shape the Higher Education Sector’s growth and client retention strategy while developing critical skills for continued career advancement:

• Offer Strategy:
  Lead the financial strategy and direction of high-impact new business and retention offers, strengthening strategic decision-making across the Higher Education Sector.
• Revenue & Profit Optimization:
  Develop and influence offer strategies that support revenue growth, client retention, and sustainable profitability.
• Contract Negotiation:
  Provide financial leadership in negotiating new and renewed client agreements, balancing competitiveness, client value, risk, and return.
• Presentation
  
  Skills:
  
  Present complex offer economics, investment recommendations, and commercial strategies to senior leadership and clients with clarity and confidence.
• Influence & Stakeholder Leadership:
  Drive alignment and decisions across sector, operations, sales, retention, and corporate stakeholders without direct authority.
• Cross-Functional Collaboration:
  
  Influence sales, retention, operations, marketing, and sector partners to deliver successful client outcomes.
• Risk Management:
  
  Identify and mitigate financial and commercial risks in new and retention offers, supporting sustainable Sector growth.
• Executive Visibility:
  Serve as a key advisor to Higher Education Sector leadership through regular engagement on new business, retention, and investment decisions.
• Career Advancement:
  Build a strong foundation for future senior leadership roles by mastering strategic finance, commercial decision-making, executive influence, and enterprise partnership.

The Director, Higher Education Sector Finance - New Business & Retention leads the financial strategy and execution of new business and client retention offers across the Compass Higher Education Sector. This role shapes the financial and commercial approach to high-value, complex opportunities and renewals, ensuring offers are competitive, strategically structured, client-focused, and aligned with long-term financial objectives.

Acting as a strategic partner to sector, sales, retention, and operations leadership, the Director oversees pricing strategy, contract structuring, investment evaluation, and financial risk assessment across the new business and retention pipeline. This role provides executive-level guidance on offer economics, ensuring financial models, assumptions, and proposals support growth, client retention, and sustainable profitability.

The Director serves as an influential finance partner across the Higher Education Sector, establishing best practices in financial modeling, benchmarking, and offer development while driving consistency, rigor, and alignment across new business and retention processes.

Lead offer-level financial strategy for high-value and complex Higher Education new business and retention opportunities, shaping pricing, investment structures, contract terms, and financial positioning.

• Establish and recommend pricing strategies, guarantee structures, capital investment recommendations, and financial frameworks for new and retention offers.
• Evaluate offer economics, margins, cash flow, and return profiles, ensuring opportunities meet internal performance thresholds and strategic objectives.
• Provide financial oversight of labor models, operating assumptions, enrollment projections, participation rates, and meal plan economics to ensure alignment with…