Cash Receivable Specialist - Remote​/Nationwide

life insurance, paid holidays, sick time, tuition assistance, 401(k)

United States, Arizona, Phoenix

Oct 30, 2026

You are a person who enjoys leading teams, improving processes, and ensuring financial accuracy. We need someone who is a detail-oriented and collaborative leader with strong problem-solving skills and a passion for continuous process improvement. In the role of Cash Receivable Supervisor, you will maintain efficient workflows, resolve payment posting issues, and ensure compliance with established policies and procedures.

• Tell us about your experience with Cash Receivable Supervision.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

• Supervise and oversee daily cash posting, payment processing, adjustment posting, and reconciliation activities to ensure accuracy, timeliness, and compliance with established policies and procedures.
• Provide direct supervision, coaching, training, and performance management of assigned cash posting staff, ensuring accountability for individual and departmental performance expectations.
• Monitor daily productivity, quality, accuracy, and turnaround times, identifying performance gaps and implementing corrective actions as necessary.
• Ensure timely and accurate posting of payments, contractual adjustments, denials, and other account transactions in client and company systems.
• Oversee daily reconciliation processes to ensure payments received are accurately posted, balanced, and reconciled to appropriate financial records, including identification and resolution of discrepancies.
• Review and interpret Explanation of Benefits (EOBs), Remittance Advice (RAs), and other payer documentation to ensure appropriate payment posting and adjustment processing.
• Monitor and resolve unapplied cash, unidentified payments, posting errors, and reconciliation discrepancies, escalating unresolved issues to management as appropriate.
• Coordinate with insurance payers, government entities, internal departments, and client representatives to research and resolve payment posting and reconciliation issues.
• Identify trends in payer reimbursement, claims adjudication, payment variances, and posting discrepancies, providing findings and recommendations to management.
• Establish and maintain effective workflows, standard operating procedures, and internal controls to support operational efficiency, financial accuracy, and continuous process improvement.
• Provide ongoing training, cross-training, and re-education to team members to ensure consistent application of cash posting procedures and operational best practices.
• Conduct routine quality assurance reviews and audits to identify errors, ensure compliance, and implement corrective actions to prevent recurring issues.
• Prepare, review, and communicate operational reports, including productivity, cash posting volumes, reconciliation status, outstanding discrepancies, and other key performance indicators.
• Collaborate with Patient Financial Services leadership and other revenue cycle departments to address operational concerns, improve workflows, and support organizational financial objectives.
• Maintain working knowledge of multiple client systems, payer requirements, and cash processing workflows to effectively support staff and operational needs.
• Ensure staff provide excellent internal and external customer service consistent with Signature Performance's standards and organizational values.
• Assist with staffing needs, workload distribution, employee evaluations, attendance monitoring, and other supervisory responsibilities in accordance with company policies.
• Perform cash posting and reconciliation functions as needed to support operational demands, staffing shortages, or resolution of complex account issues.
• Oversee ERA and EFT enrollment processes, maintenance, payer updates, and issue resolution to ensure uninterrupted payment receipt and electronic remittance processing.
• Coordinate with banking institutions, treasury departments, and vendors to resolve deposit discrepancies and payment transmission issues.
• Vendor/clearinghouse management: lockbox vendors, payment processors, and payer…