Bilingual Credit Lending Specialist

Use French and English fluency as a Senior Credit Specialist at CIBC, resolving complex lending questions and supporting clients with clear communication.
This full-time remote position provides guidance to CIBC partners on credit issues affecting Cards Call Centre and Banking Centres. You will engage clients directly to clarify application details and help move applications forward. Success requires extensive credit-lending experience, adaptable service, and confident navigation of multiple applications.

Key Responsibilities:

Engage clients with clear, knowledgeable communications
Take ownership of customer issues through first contact
Recommend improvements to customer experiences and work environments
Match customer needs with appropriate products and services
Support partners on complex credit applications
Requirements:
Extensive experience in credit lending
Fluency in French and English for business operations
Strong relationship-building and client engagement abilities
Professional credibility, integrity, and positive attitude
Adaptability and resiliency when tasks or processes change
Support CIBC clients and partners through bilingual credit guidance, thoughtful solutions, product knowledge, and accountable service.