Housing Options Officer

Location:

Rutland County Council, Catmose

Contract:

Permanent

Working Pattern:

Flexible Hours/Full Time

Hours:

37 hours per week.

DBS Check:

Closing Date:

11/01/2026 at 23:59

Reference:

AAH/1225/30543

Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team.

To be successful you will need to be/have:

• Organised, creative and flexible in your approach
• Experience of working within a front‑line Housing Options Team and delivering a quality housing options, homeless and advice service
• In‑depth knowledge of Government Legislation and statutory procedures
• Experience of processing housing applications and allocations
• Able to effectively manage cases and assess risk
• Good IT skills, able to keep records updated and provide regular service performance statistics
• Committed to developing strong working relationships internally and externally

As a Housing Options Officer your duties will include:

• Supporting the delivery of an efficient and effective Housing Options, Homelessness and Prevention service
• Assisting and supporting customers to retain their existing accommodation, ensuring appropriate signposting to partner agencies
• Supporting the Homes for Ukraine Scheme for guests to secure more permanent housing should they wish to remain living in the county
• Investigating cases where there is a threat of homelessness
• Creating and maintaining accurate and up‑to‑date records of client details
• Liaising with all register providers, private landlords and other agencies

You will also support and work alongside the Senior Housing Options Officer in representing Housing at meetings both internally and externally and in working across wider Council departments to assist in the prevention of homelessness.

The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The cost of this is paid for by us.

The Housing Options Officer interviews will take place during the week commencing 19 January 2025. These will be face‑to‑face interviews at Rutland County Council offices in Oakham.

We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you are interested in this role, we strongly encourage you to apply without delay.

Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.

We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.

Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice. As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage.

Click on the ‘Apply Online’ button below. If you already have a JGP account you will be asked to log in, or alternatively if you don’t have an account you will be guided through the set‑up process. Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the e‑mail you have registered.

Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached.

All recruitment correspondence, including interview details, will be sent out via email from the JGP site. If you require documentation or correspondence in an alternative format, please contact the Recruitment team.

If you are experiencing problems or have any queries about the application process, please call us on or email us at

Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.