Income Officer

Location: Merseyside

Income Officer – Housing Association – About The Client:
Castlefield Recruitment is collaborating with a well-established housing association in Merseyside to seek x4 Income Officers on initial 3 month temporary contracts.

This role offers flexible home working and an hourly rate of £23.93 per hour through an umbrella agency based on a 37-hour working week. Income Officer – Housing Association –

About The Role:

Assist in proactive management of rent arrears and debts within specified area. Understanding customers' personal and financial circumstances and how they've arrived at their current situation. Conduct interviews and correspondence with customers, agreeing on repayments. Provide accurate information and advice on welfare reforms to affected customers. Ensure adherence to financial procedures and regulations. Liaise with external debt collection agencies and other relevant agencies.

Income Officer – Housing Association – What You Need:
Experience as an Income Officer within Social Housing Experience in handling and resolving rent arrears cases effectively. Ability to communicate verbally on the phone and in writing to a good standard and IT competency. Valid UK drivers licence