Police Operations Room Watchkeeper - Call Handler; ZigZag

The Zig Zag Career Pathway is an innovative Defence initiative that offers novel ways of entry into the Armed Forces. It’s a pilot programme that opens the door for people from a range of backgrounds to apply their professional skills in meaningful Defence roles.

This opportunity is open to civilians, veterans and reservists. Whether you’ve never served before or are looking to return, the Zig Zag Career Pathway offers you the chance to work in fixed term military roles that are matched to your qualifications and experience.

The role of Royal Navy Police Operations Room Watchkeeper (Call Handler) is to act as the first point of contact for enquiries about Service personnel from internal and external agencies. The duties of the role support efficient and effective police-related processes 24/7 throughout the year.

• The monitoring of contact facilities for internal and external agency enquiries relating to Service personnel for defined periods within a shift pattern.
• The receipt, processing and response to enquiries, intelligence reports and administrative issues in accordance with current policy and legislation.
• The interrogation of specialist military and civilian information systems to extract and dispatch assured data.
• Assisting with the Absence Without Leave and Warrant execution processes.
• Liaison between military and/or Home Office police forces.