Records Clerk

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a Regular Full-Time Records Clerk 4 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting to the Records Team Manager, the incumbent performs complex file processing work utilizing Surrey Police Service (SPS) and external agency electronic data systems.

Please note this is an in-office position with currently no option for remote work. Requires shift work in a 24/7 operation with extended hours. The anticipated work schedule for full-time position is 35 hours per week; however, the hours are subject to change based on operational need and adherence to the Collective Agreement.

• Performs data collection, advanced scoring, dataentry, and retrieval using SPS and external agency electronic data systems.
• Inputs accurate information and details from files.
• Reviews, adds, modifies, and deletes information from complex files and forwards general occurrences to the appropriate sections and/or concludes files based on predetermined criteria.
• Maintains other SPS and external agency electronic data systems as required.
• Responsible for monitoring and responding to the CPICoriginal messaging operator. Adds, modifies, removes, and confirms warrants andother documents.
• Performs audits on SPS and external agency record entries and ensures quality control of information entered.
• Coordinates the work of and trains other records staff.
• Provides information to staff and agencies regardingSPS policies and procedures.
• Maintains systems pertaining to filing, records, and database.
• Assists other staff in performing their duties.
• Performs other job-related duties as assigned.

• Completion of Grade 12, supplemented by in-house courses relevant to the SPS records system currently in use.
• Three years of progressively responsible and diversified records experience.
• All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status(security clearance).

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support.

With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

• This is a unionized position, represented by CUPE 402.
• The salary range is $31.97/hour -$34.75/hour (pay grade
  15) based on 2024 rates.