Licensing Officer

Licensing Officer - Hackney Carriage and Private Hire

Permanent, Grade B, £28,598 - £33,699 per annum. Consultation grade subject to formal evaluation under the Pay Equity Review. Working 36.5 hours per week.

We are seeking a Licensing Officer to join our very busy Taxi & Private Hire Licensing Team which is responsible for administering licences under the Town Police Clauses Act 1847 and the Local Government (Miscellaneous Provisions) Act 1976.

You will be responsible for administering licence applications in accordance with the relevant statutory provisions and the Council’s policies and procedures. Working as part of a team you will assist in providing continuous administrative support to meet the varied service needs of the business.

• Experience and understanding of licensing legislation and principles or other similar regulatory processes.
• Experience of dealing with the public face‑to‑face in a variety of situations.
• Experience of administrative and clerical duties.
• Excellent communication skills on the phone and by email.
• Good IT skills and confidence using a range of computer systems and Microsoft Office.
• Ability to organise and prioritise a busy workload.

(Please note this is not an enforcement role)

• Pension scheme with generous employer contribution.
• Generous holiday entitlement.
• Staff discount/reward scheme.
• Occupational health and wellbeing support.

We are an accredited Disability Confident Leader employer and are committed to employing, retaining and developing all of our people.

Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.