Homelessness Reduction Officer Family Support

37 hours per week. This role is office-based; however, it also offers some agile or remote working.

Do you want to make a difference to housing on the Island? We are seeking an enthusiastic and dedicated Homeless Reduction Officer to join our supportive, dynamic, and knowledgeable housing team.

This role is central to ensuring the Council meets its duties under the Homelessness Reduction Act 2017 (HRA). The ideal candidate will have a strong understanding of welfare rights and relevant legislation, alongside experience in assessing and making informed statutory homelessness decisions. You will play a key role in delivering advice, guidance, support, and advocacy across a wide range of housing needs.

• Have experience working in a housing advice or homelessness setting, or be able to demonstrate relevant transferable skills, knowledge, and a genuine passion for the role.
• Be able to effectively manage a caseload, with a commitment to understanding the complex factors that contribute to homelessness.
• Demonstrate excellent communication, assessment, and relationship‑building skills.
• Work collaboratively with colleagues and partner organisations, strengthening existing relationships and developing new ones.

• Annual leave entitlement of 32 days per annum plus public holidays.
• Local Government pension scheme.
• Discounted Solent ferry travel.
• Island bus network discount.
• Cycle to work scheme.
• Staff parking permit scheme.
• Discounted island sports & leisure gym membership.
• National and local discounts & benefits schemes.
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria).
• Travel allowance may be available if commuting from the mainland (subject to criteria).

Interview date 24 July 2026

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by the unacceptable behaviour policy and employee code of conduct.