Permit Administration Coordinator

Position: Permit Administration Coordinator Hybrid Role
Lead the Permit Administration Services team in Mississauga as a Permit Administration Coordinator. This hybrid role requires expertise in permit processes and exceptional customer service.

The City of Mississauga is hiring a Permit Administration Coordinator to oversee the complete permit application process. Requires a minimum of five years in customer service, especially in public sector permit management. Key skills needed include cash handling, compliance with municipal by-laws, and strong communication abilities to enhance client relations.

Key Responsibilities:

• Oversee complete processing of permit applications and revisions

• Ensure compliance with City procedures and policies for submissions

• Manage inquiries and coordinate services with internal and external clients

• Train team members and support ongoing staff development

• Process permit-related revenues and handle cash transactions

Requirements:

• Post-secondary education in Business Administration or related field

• Minimum five years in customer service, preferably in public sector

• Strong understanding of municipal by-laws and permit regulations

• Proficiency in Microsoft Office and database systems

• Analytical and leadership skills for operational improvements

Elevate your career by leading permit processing and client support in a collaborative environment.
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