Feedback & Complaints Specialist - Maternity Cover (Remote
Remote / Online - Candidates ideally in
Coalville, Leicestershire, LE67, England, UK
Listed on 2026-08-13
Coalville, Leicestershire, LE67, England, UK
Listing for:
North West Leicestershire District Council
Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Government
-
Customer Service/HelpDesk
Job Description & How to Apply Below
North West Leicestershire District Council is seeking a Feedback Officer on a temporary maternity leave cover contract. You will administer the council’s feedback systems, coordinate complaints, support Member and MP enquiries, and ensure feedback is recorded and progressed in line with processes.
The role requires strong written and verbal communication, analytical and numeracy skills, and the ability to manage a busy workload with agile, hybrid working patterns.
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