Investigator ; PCN

Investigators serve to ensure competent, professional, and regulated services are delivered to the community by investigating alleged violations of statutes and regulations governing 43 different licensed professions in the State of Alaska. Investigators review complaints concerning violations which may include fraud, malpractice, negligence, misconduct, unethical conduct, unlicensed practice and noncompliance of various licensing provisions.

Your routine duties would include independently conducting investigations of alleged violations of Title 08 statutes and 12 AAC regulations, conducting interviews, invoking disciplinary actions, and when appropriate, preparing and participating in cases for administrative hearing. You also will be working with the Alaska State Medical Board, reviewing cases with medical board members, and attending board meetings.

The mission of the Division of Corporations, Business and Professional Licensing (CBPL) is to ensure that competent, professional and regulated commercial services are available to Alaska consumers. The investigation unit supports this mission by investigating allegations against Alaska's licensed professionals who violate the laws governing their licenses.

We offer flexible work schedules where employees in good standing can choose their work hours and/or alternative workweek schedules. We maintain a supportive and collaborative team atmosphere, training opportunities outside of Alaska, and have a comprehensive employee benefits package to include retirement, health insurance, and 13 paid holidays.

You will have the opportunity to utilize and acquire a wide range of investigative skills. Investigators work in collaboration with a multitude of agencies to protect Alaskan consumers and uphold industry and licensing standards. The incumbent will join a team of professionals, committed to public service.

Our office is located in downtown Anchorage inside the Atwood Building on the 15th floor; with free employee parking located across the street in the Linny Pacillo parking garage. This position has the possibility of telework.

• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Technological
  
  Competency:
  
  Competency with standard office equipment. Computer literacy and fluency with Microsoft Office software is essential. Administering a large volume of digital documents, information, and evidence in cases. Utilization of the digital case management system and other investigative software.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains both confidential and non-confidential information; determines its importance and accuracy, and clearly communicates it by both written and verbal methods.
• Independent Worker: displays a high level of initiative, effort, confidentiality, and commitment towards completing assignments in a timely manner; works with…