Senior Technical Officer Corporate Recovery

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- Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Job Reference mkc/TP/237/2228

Number of Positions:

1

Contract Type:

Permanent

Full time

Working Hours:

37

Location:

Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Closing Date:

15/11/2026

Job Category:

Revenue and Benefits

Service Area:

Finance & Resources
- Services
- Revenues and Benefits Service

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five  addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

We’re recruiting a Senior Technical Officer to join our Revenues and Benefits service.

Our Income and Corporate Debt team supports the accurate processing of income and the fair and effective recovery of money owed to Milton Keynes City Council.

In this rewarding role, you’ll provide specialist support on complex income and sundry debt cases.

You’ll help colleagues resolve operational issues, improve working practices and deliver accurate, consistent and customer-focused outcomes.

You’ll work with council services, customers, information and communications technology colleagues, system suppliers and external partners to protect council income and improve the way we work.

You’ll need substantial experience in income processing, sundry debt, financial administration, credit control, revenues, benefits or a related local government finance area.

The role offers flexible working including some home working, subject to the needs of the service.

This role may be suitable for home working
, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site

Interviews for this role will be held on 27th November 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

• Act as a key point of escalation for complex income processing, sundry debt and operational system issues.
• Review and improve policies, procedures and guidance so…