Remote Service Desk Specialist – Secret Clearance

Koniag Government Services is seeking a Service Desk Specialist (Tier
1) with a Secret clearance to support government operations. The role is remote with day shifts, handling basic to advanced Tier 1 incidents, triage, documentation, and knowledge base updates to ensure high-quality service for thousands of users.

Responsibilities include troubleshooting authentication, SSO/MFA issues, user provisioning, and escalation to Tier 2/3 as needed, all while maintaining SLA compliance and clear

For the Remote Service Desk Specialist – Secret Clearance position at Koniag Government Services, we are reviewing applications now.

We are looking to fill the Remote Service Desk Specialist – Secret Clearance position at Koniag Government Services in Chantilly, VA, United States.

The Remote Service Desk Specialist – Secret Clearance role at Koniag Government Services is now open for applications in Chantilly, VA, United States.