Pharmacy Operations Manager, Nights

Location

Gilbert, Arizona

Full time

On-site

PHARMACY

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results.

By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit  and  . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit

About the Role

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space.

Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit  and , or visit our investor site.

For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit

As Pharmacy Operations Manager, you'll lead, motivate and support the pharmacy team to dispense prescriptions in a mail-order pharmacy environment to our patients. You will oversee our pharmacy tech team, including hiring, scheduling, and day-to-day operational task oversight. This is an opportunity to promote a safe, efficient, and impactful pharmacy team operating at the core of exceptional patient care, whilst pushing forward what it means to operate a pharmacy in a digital environment.

This role is based on-site in our Gilbert, Arizona facility.

• Oversee all pharmacist tech workflow and operations within the front-end pharmacy
• Lead one-on-ones and pharmacy team huddles with pharmacist techs to promote and achieve high levels of performance
• Practice all state and federal pharmacy regulations for the ordering, handling, and management of prescriptions and/or prescription drug products
• Oversee, support and develop your leads and pharmacist techs within initiatives designed to drive scalability and efficiency within the pharmacy from both a systems and workflow perspective
• Execute high level company and pharmacy strategies
• Analyze data in key areas related to performance, safety, error tracking and trend data
• Coordinate new process development and their implementation plan
• Collaborate on the development and review of standard operating procedures
• Work closely with General Manager and Ops leaders to ensure the pharmacists and tech team work in lock-step with each other and the needs of the business
• Follow all state and pharmacy regulations and rules as designated by the State of Pharmacy and the Food and Drug Administration (FDA)
• Maintain and promote all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations
• Update and maintain patient profile records as necessary according to state pharmacy regulations
• Promote and maintain a clean and sanitary work environment as mandated by the FDA’s rules and regulations
• Provide a world class pharmacy experience for every one of our patients
• Contact and engage with potential candidates
• Perform regular pharmacist and pharmacist tech duties such as drug utilization reviews, medication label checks, patient counseling,…