Direct Support Worker

Job Overview

Are you a self‑motivated and reliable person who can work with adults with disabilities while helping them develop their skills and grow? Then we need you! At Easterseals Hawaii, we are dedicated to serving people with disabilities and building communities of Aloha where everyone has the ability to live independent, fulfilling lives. Our Direct Support Workers promote the individual growth of program participants in a safe and positive learning environment (either in a program, community, or home‑based setting) with a focus on increasing the participant’s options, opportunities, and community integration with daily life in support of our mission to make a positive difference.

Depending on the needs of the program and the candidate’s availability, Direct Support Workers are assigned to a facility or in‑home based clientele. Our skilled staff will provide you with the training you need to feel comfortable and confident in all aspects of the role.

• Support participants to achieve the highest level of independence possible in pursuit of their definition of a “good life.”
• Provide input on and implement the participant’s Individual Plan.
• Follow organizational guidelines to promote the participant’s health and safety.
• Monitor, respond to and report issues of concern to the Case Coordinator or other supervisor.
• Provide personal care and assist with daily living activities (toileting, dressing, feeding, etc.) as needed, while respecting the participant’s privacy and confidentiality.
• Accurately complete all participant‑related data and documentation by the assigned deadline via a web‑based platform.
• Accurately submit timesheets, leave requests, required credentialing documents, work‑related training and other required paperwork by the assigned deadline via the Family of Company’s web‑based platforms.
• Attend and participate in department meetings and trainings as required.
• Other duties as assigned.
• Assist in maintaining a clean, hygienic, and safe environment.
• Respond appropriately and immediately to emergencies as defined in the Family of Companies operational procedures.
• Report any safety concerns to the Program Manager or other supervisor.
• Handle multiple tasks, adhere to deadlines, and process urgent projects while paying attention to detail.

• Minimum Education, Experience & Training Equivalent to:
  • Must be at least 18 years of age.
  • High School diploma, General Equivalency Diploma (GED) or equivalent.
• Knowledge, Skills & Abilities:
  • Exercise patience and understanding working with participants of many skill levels and individual needs.
  • Be culturally respectful while working with an ethnically, linguistically, and economically diverse population.
  • Communicate effectively (verbally and written), and read, using the primary language within the workplace.
  • Exercise confidentiality and discretion pertaining to the work environment as required by HIPAA.
  • Be committed to the values of the organization while demonstrating good judgment, flexibility, and discretion when dealing with confidential and sensitive matters.
  • Operating knowledge of a computer, iPad or tablet, applications and software, standard office equipment and Microsoft (Outlook, Word, and Excel). Must be able to use an iPhone or work cell phone if applicable.
  • Ability to work comfortably with individuals at all levels within the organization.
• Physical Requirements:
  • Frequent bending, reaching, squatting, kneeling, twisting when working with participants.
  • Responsive to audio and visual cues from participants and their families, other staff members, and the environment.
  • Work calmly during behavioral and health‑related incidents.
  • Use logic and reasoning for anticipating future needs, goals, and events.
  • Stand or sit for extended periods of time, stand for up to 6‑8 hours a day.
  • Occasional lifting, carrying, pushing, and loading of materials up to and including 50lbs.
  • Provide assistance during transfers when applicable. Some participants may require the use of a Hoyer lift for transfers.
  • Frequent driving (to and from office, the community, and participants’ homes) when applicable.
  • Work at participants’ homes, community settings, and ESH…