Health Care Coordinator Yuma

Health Care Coordinator Yuma – 7 Vacancies Department:
Administration

Location:

Yuma Status:
Non-exempt

Reports to:

Manager

• Last updated:
  March 7, 2025

A Health Care Coordinator (HCC) is primarily responsible for assisting CHA Members and their families in achieving recovery by empowering members, assessing needs, identifying opportunities for service engagement, and encouraging members to establish and achieve recovery goals. Duties include intensive case management, coordination of integrated care services, direct care activities in realms including employment support, health promotion, motivational interviewing, assessment & service planning, skills training, medication training, group facilitation, and other similar services to support recovery.

The Health Care Coordinator (HCC) provides member care as directed by the Clinical Director/Supervisor in a manner that considers member rights (R9-20-203), cultural differences, safety, cleanliness, and comfort while promoting member dignity, independence, individuality, strengths, privacy, and choice. HCCs create, implement, and refine a member’s treatment plan based on ongoing assessment of need and progress towards identified goals. The HCC is responsible for facilitation of programs services as assigned, such as assisting with activities of daily living, life management and recovery skills, personal hygiene, psychosocial rehabilitation, and development of community supports.

HCCs are expected to provide members with positive cues, redirection, and reinforcement as well as skills training in the realms of communication, development and maintenance of productive interpersonal relationships, as well as occupational or recreational activities intended to prepare a member to live independently or to enhance a member’s independence. HCCs will monitor members on an ongoing basis to recognize, prevent, and respond to situations in which a member may be a danger to self or others, behaves in an aggressive or destructive manner, may be experiencing a crisis, may face relapse, or may be experiencing a medical emergency.

HCC’s will engage members during community and home-based visits to promote recovery and self-sufficiency.

• Provide safe and timely delivery of outpatient support services, programs and activities as specified within Individual Service Plans as directed, supervised, or guided by their Manager or Clinical Supervisor.
• Conduct all necessary case management activities for integrated health care of assigned members including service coordination for members in crisis, crisis intervention, behavioral health triage and other assessment, treatment, rehabilitation and support services. Document all services delivered using DAP format in the electronic health record.
• Complete Core Behavioral Health Assessments and Assessment Updates as needed. Document assessed member needs in the electronic health record according to agency standards.
• Translate assessed needs into a comprehensive individualized treatment plan in which member’s identified treatment goals are incorporated. Update treatment plans regularly to address new identified needs or member progress towards treatment goals.
• Responsible for achieving and maintaining key performance indicators for their assigned caseload as well as meeting production standards set by agency leadership.
• Provide or coordinate safe transportation of members to and from the facility or programs as medically necessary.
• Refers members to the appropriate level care; reviews and monitors services using DBHS/RBHA criteria and medical necessity guidelines; documents treatment outcomes; and monitors, tracks and reports behavioral health care utilization.
• Creates, updates and reviews treatment plans and consults with Clinical Supervisors regarding medical necessity criteria; facilitates community placements, agency linkages and otherwise coordinates discharge planning, aftercare, referral and follow-up services.
• Assist members in scheduling, attending, and following up with physical health care services for identified health concerns as well as regular preventative care and appropriate…