Remote Intake Coordinator

The Remote Intake Coordinator (for NJ Residents Only) Position at
Anchor Therapy
has been filled.
About Anchor Therapy

Anchor Therapy is a well-established mental health group private practice based in downtown Hoboken, NJ. We provide compassionate care to our clients and foster a supportive, professional, and positive work environment for our team. Some team members work fully in the Hoboken office, others fully remotely, and many work a hybrid schedule. As a team, we collaborate smoothly and stay connected through regular communication and fun optional in-person outings.

Even in a remote role, you’ll feel included and part of the team.

We are seeking a highly organized and detail-oriented Intake Coordinator to manage the intake process for new clients. This role is pivotal in ensuring a seamless onboarding experience for clients seeking mental health services.

Hours: Approximately 20–25 hours per week, Monday through Friday.

Flexibility: While the position offers flexibility, the coordinator must be available to check and respond to emails at least four times throughout each workday.

Work Environment: A distraction-free environment with access to a desktop computer is essential.

Serve as the first point of contact for new and existing clients via email.

Conduct initial screenings to gather relevant client information.

Schedule appointments using our Electronic Health Record system (Simple Practice).

Maintain and update client records and intake paperwork.

Coordinate with therapists regarding availability and specialties.

Provide referrals to other professionals as needed.

Maintain office databases, including spreadsheets and tracking documents in Google Sheets.

Ensure compliance with HIPAA and confidentiality standards.

Adhere to office policies and procedures.

Reside in New Jersey.

Minimum of 2 years of undergraduate studies, preferably in the mental health field or a demonstrated interest in mental health.

Proficiency in Gmail, Google Drive, Google Sheets, and Google Docs.

Comfortable working with spreadsheets and maintaining organized databases (especially in Google Sheets).

Excellent written communication skills with strong grammar and spelling.

Exceptional attention to detail and organizational skills.

Ability to multitask and collaborate effectively within a team.

Prior administrative experience is preferred.

Medical health insurance available upon transition to full-time status (which is possible by adding more tasks in the future if desired).

Health benefits including dental, vision, disability, hospital, accident, and cancer coverage.

401(k) plan with a 3% employer automatic contribution.

Opportunities for professional development and growth within the company.

Anchor Therapy values a diverse workplace and strongly encourages individuals from all backgrounds, including people of color, LGBTQIA+ individuals, and members of ethnic minorities, to apply.