Implementation Specialist - Health-tech

Implementation Specialist Overview

We are a fast‑growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry.

Travel: up to 50% travel throughout the U.S. Candidates should live within an hour of a major airport.

$50,000.00/yr - $65,000.00/yr

• Project Management & Coordination
  • Serve as the main liaison between Adoreal and the clinic during onboarding
  • Facilitate data migration from the clinic's existing systems in collaboration with technical teams
  • Organize and structure clinic data to align with Adoreal's analytics framework and standards
• Software Setup and Data Migration
  • Support the implementation and configuration of Adoreal's EMR and CRM systems
  • Manage project timelines and track key milestones, deliverables, and dependencies
  • Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders
  • Identify potential risks, communicate status updates, and resolve issues efficiently
• Training & Support
  • Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems
  • Develop and deliver onboarding documentation, training guides, and resource materials
  • Monitor post‑go‑live adoption and address ongoing support needs

• Experience & Background
  • Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
  • Hands‑on experience with EMR systems and CRM platforms in a healthcare or clinical setting
  • Demonstrated success in managing multiple onboarding or implementation projects
• Skills & Competencies
  • Strong project coordination and organizational skills
  • Technical fluency with EMR/CRM systems, data migration, and digital workflow tools
  • Ability to clearly communicate and guide clinic stakeholders through new system adoption
  • Collaborative, adaptable, and solutions‑focused approach
• Requirements
  • Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
  • Hands‑on experience with EMR systems and CRM platforms in a healthcare or clinical setting
  • Demonstrated success in managing multiple onboarding or implementation projects
  • Deep familiarity with healthcare workflows, including patient intake, documentation, billing, scheduling, and compliance
  • Experience in training clinical and administrative staff on new systems
  • Ensures implementations align with legal and regulatory requirements, especially in data handling and access control
• Qualifications
  • Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
  • Hands‑on experience with EMR systems and CRM platforms in a healthcare or clinical setting
  • Demonstrated success in managing multiple onboarding or implementation projects
  • Deep familiarity with healthcare workflows, including patient intake, documentation, billing, scheduling, and compliance
  • Experience in training clinical and administrative staff on new systems
  • Ensures implementations align with legal and regulatory requirements, especially in data handling and access control

• Healthcare coverage for you and your family
• Paid time off (PTO) and paid holidays
• Performance‑based bonuses and company equity opportunities
• Fully remote work environment with flexible schedules
• Collaborative and thriving team culture guided by Adoreal's core values

• We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos
• We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution‑oriented mindset is rewarded
• We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders
• We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders
• We are quietly…