Patient Service Coordinator, Sleep Center

City/State

Suffolk, VA

First (Days)

Additional Job Description

Sentara Healthcare is currently hiring for a Patient Services Coordinator position at Sentara Belle Harbor Sleep Disorder Ambulatory in Suffolk, VA.

Department/

Position Overview:

We are a 4‑bed AASM accredited facility located at Sentara Independence. Join us in providing excellent patient care and great outcomes!

Patient Services Coordinator coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre‑registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians’ offices.

Requirements: Previous Healthcare Experience, High School or Equivalent.

Skill Levels Required (choose any two of four):

• Two years of experience in a healthcare environment
• Completion of a healthcare‑related certificate program
• Associate’s Degree or higher
• Transferable skills (e.g., 1 year or more in a call center, customer service, etc.)

Sentara Care Plex Hospital is a 224‑bed, acute care hospital, and Certified Primary Stroke Center located in Hampton, VA. Sentara Care Plex Hospital provides care through advanced surgical programs, emergency cardiac intervention, fellowship‑trained physicians, and the newly‑opened Family Maternity Center. It is also home to the Orthopedic Hospital at Sentara Care Plex Hospital, the area's first dedicated orthopedic hospital, taking specialized orthopedic care to a new level.

Benefits: Sentara offers an attractive array of full‑time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401(k)/403(b) with matching funds, 401(a), Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Sentara has added all of these additional benefits and incentives to those already existed.

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401(k)/403(b) with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. Diversity, inclusion, and belonging are guiding principles to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.