Member Coordinator Quality Assurance Specialist
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-01-12
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Healthcare
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Quality Assurance - QA/QC
Member Coordinator Quality Assurance Specialist
This range is provided by Medix™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$30.00/hr - $33.00/hr
Direct message the job poster from Medix™
Quality Assurance Specialist, Member Services (Remote – Southern California)
We are seeking a Quality Assurance Specialist, Member Services to support quality, compliance, and performance excellence across member coordination and Enhanced Care Management (ECM) operations. This role plays a key part in auditing workflows, strengthening documentation standards, and driving continuous improvement across member-facing teams.
This is a fully remote position for candidates who reside in Southern California
.
What You’ll Do:
- Conduct quality audits of member coordination and ECM workflows, documentation, and outreach activities
- Ensure compliance with healthcare regulations, internal SOPs, and program requirements
- Identify trends, risks, and improvement opportunities through data analysis and reporting
- Provide feedback, coaching, and training support to improve quality and consistency
- Partner cross-functionally with operations, compliance, and leadership to support process improvements
- Support audit readiness and continuous quality improvement initiatives
Qualifications:
- Bachelor’s degree required (healthcare administration, public health, social work, or related field)
- 2+ years of experience in healthcare quality assurance, compliance, care coordination, or auditing
- Strong attention to detail, analytical skills, and documentation abilities
- Experience working with CRM/EMR systems and healthcare workflows
- Familiarity with Medi-Cal, ECM, CalAIM, or managed care programs is a plus
- Fully remote (must reside in Southern California
) - Pay: $30–$33/hour
- Must have a strong wifi connection at home (225 Mbps download/25 Mbps upload)
- Full-time opportunity with growth potential
Seniority level:
Associate
Employment type:
Full-time
Job function:
Quality Assurance, Training, and Health Care Provider
Industries:
Health and Human Services, Public Health, Hospitals and Health Care
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