Account Manager; Remote Eligible

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At Clarest Health, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high‑quality, patient‑centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost‑effective solutions.

We partner with healthcare providers and home‑based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.

As a part of the Clarest Health team, you’ll contribute to a mission‑driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.

We’re seeking a highly motivated healthcare Account Manager. The Account Manager is a client‑facing role responsible for managing a defined portfolio of health plan and PBM accounts, ensuring retention, and expanding market share across Clarest’s medication management solutions. This role balances day‑to‑day operational execution with consultative engagement, helping clients understand performance trends, solve business problems, and identify opportunities for additional value.

The Account Manager is accountable for maintaining strong relationships, conducting performance reviews, monitoring account health, and proactively identifying white‑space opportunities within their assigned book of business. Success in this role requires strong communication skills, the ability to influence highly trained pharmacy and healthcare professionals, and the judgment to engage internal clinical resources when needed.

Location: Remote

Salary: Base salary range: $86,000 – $138,000

Compensation: Based on title, licensure, and relevant experience; eligible for an annual performance‑based bonus.

FLSA Status: Exempt

Reports To: VP, Account Management and Implementations

Travel Requirement: Up to 20%

• Comprehensive Medical, Dental, and Vision Insurance (as low as $13.73/pay)
• Paid Time Off
• Free Virtual Care & Telemedicine – healthcare at your fingertips, anytime, anywhere
• 401k with company match – invest in your future with us
• Referral Bonuses – help us grow and get rewarded
• Life Insurance, Pet Insurance, and more!
• Meaningful Work – make a real difference in the lives of others every day
• A Growing Company – exciting opportunities ahead as we expand

• Account Management:
  Manage a defined portfolio of clients, ensuring timely and consistent communication, service delivery, and day‑to‑day relationship health.
• Client Engagement:
  Maintain steady, structured communication with operational and clinical contacts within the client organization.
• Account Planning:
  Execute account plans that support retention and service consistency; maintain awareness of client needs and priorities.
• Business Review Preparation:
  Prepare materials and contribute to quarterly/annual business reviews by summarizing data and performance updates.
• Identifying Opportunities:
  Identify whitespace or service opportunities within assigned accounts to support growth.
• Issue Management:
  Resolve routine client issues and coordinate internally on more complex concerns, escalating significant risks when necessary.
• Internal Coordination:
  Work closely with Operations, Clinical, Technical, and Product teams to support accurate and timely service delivery.
• Account Health Monitoring:
  Track utilization, service adoption, and client feedback; flag issues early and address routine concerns.
• Professional Growth:
  Build consultative skills, product knowledge, and understanding of healthcare and pharmacy market changes and workflows.
• Client Visits:
  Participate in onsite meetings and business reviews to support…