Laboratory Billing Specialist

Overview

Sentara Norfolk General Hospital is hiring a Laboratory Billing Specialist to work full‑time days in Norfolk, VA. The role involves assignment, completion, and audit of daily pathology, cytology, and flow cytometry billing processes to ensure revenue capture and manage financial issues with billing, insurance, and corporate finance departments. The specialist serves as liaison to pathology groups and handles reconciliation, corrections, and payment of department invoices.

Norfolk, VA – First (Days) Shift

• Assign, complete, and audit pathology, cytology, and flow cytometry billing processes.
• Ensure revenue capture for all pathology procedures performed.
• Manage pathology financial issues involving billing, insurance, and corporate finance departments.
• Reconcile, correct, and pay all department invoices.
• Serve as department liaison to pathology groups.

• High School diploma (required)
• Certificate in Medical Terminology
• Associate’s degree in Accounting

• Medical Terminology
• Insurance Verification
• Laboratory
• Patient Billing
• Registration
• Customer Service

• Medical, Dental, Vision plans
• Adoption, Fertility, and Surrogacy reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401(k)/403(b) with Employer Match
• Tuition Assistance – $5,250/year and discounted opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus opportunity (if eligible)

Located in Norfolk, VA, this 525‑bed tertiary care facility houses the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and serves as the primary teaching hospital for Eastern Virginia Medical School.

The hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, women’s health, and a state‑of‑the‑art neonatal intensive care unit.

Sentara Health is an equal‑opportunity employer. We pride ourselves on diversity, inclusion, and belonging, ensuring our workforce reflects the communities we serve.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For remote positions, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.