Alopecia Areata Patient Navigator

Position: Alopecia Areata Patient Navigator - Central
** Role Summary
** The Patient Navigator (PN) is a remote, full-time role within the U.S. Patient Engagement Team. The PN serves as a guide for individuals with AA and their caregivers, helping them understand the treatment landscape and access available resources. This field-based, community-facing position emphasizes patient education, support, and connection to local, regional and national community partners.

The PN is responsible for overseeing major programs, driving strategic initiatives, and working with cross-functional teams.  The PN has advanced expertise in the patient journey, which may inform organizational direction through key insights that contribute to long-term business objectives.  The PN adheres to compliance & regulatory standards and fosters innovation to advance patient engagement. The PN is also accountable for measurable outcomes and plays a key role in shaping patient engagement strategies and solutions within the SC organization.
** Key Responsibilities
** Patient Education and Support:
Educate patients and caregivers about AA, treatment options, local and regional support offerings, and health and wellness resources. Provide ongoing education and disease state awareness throughout the patient journey.

Expertise and Knowledge Sharing:
Serve as a subject matter expert, adapting and implementing strategic actions. Share knowledge across the organization and contribute to knowledge management initiatives.

Individuals with AA and their caregivers often face challenges in diagnosis, understanding treatment options, and maintaining therapies. Proper education and awareness empower patients to engage in informed discussions with healthcare providers, especially as new therapies emerge. The PN is the central point of contact, focused on disease awareness, education, and connecting patients to resources both within Pfizer and in their local communities.

Present the Patient Navigator role and Pfizer support resources at local, regional, and national events.
** Minimum Qualifications
** Minimum 7-10 years of pharmaceutical or related industry experience. Demonstrated exceptional communication, listening, and presentation skills. Proven ability to work in regulated environments and adhere to compliance guidelines. Experience in responsible business practices and compassionate communication. Familiarity with Pfizer and industry compliance guidelines for working with Medical and Access & Reimbursement colleagues. Ability to deliver concise, meaningful presentations with integrity and empathy.

Strong attention to detail, organizational, and business skills.
** Preferred Knowledge and Skills
** Knowledge of AA and patient/public advocacy.

Remote/field-based role; preferred to live in specified geography. Bilingual proficiency in certain areas is preferred.
** EEO & Employment Eligibility
** Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  

Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

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