National Service Line Director, School-Based Services - Remote

Job Description

Job Title: National Service Line Director, School-Based Services

Location: Springfield, Missouri (Remote)

Department: Administration

Employment Type: Full-time

Job Summary: Join our compassionate, collaborative team dedicated to enhancing the mental health landscape for K–12 students. As the National Service Line Director, you will provide transformative leadership in school-based behavioral health programs, ensuring high-quality, evidence-based services are accessible. Your strategic oversight will bolster our mission to support students and communities, while fostering partnerships across various educational settings. This is an opportunity to make a significant impact, champion innovative solutions, and lead a dedicated team committed to excellence.

In this role, you will manage school-based programming, ensuring alignment with best practices and compliance standards. You’ll work closely with market leaders and various teams to promote quality programming and positive client outcomes.

• Provide strategic leadership and oversight for all school-based services (SBS) programs across the enterprise.
• Ensure high-quality program delivery and drive continuous improvement based on evidence-based practices.
• Assist in developing, implementing, and evaluating the Centerstone SBS model to support quality and efficiency.
• Serve as a content expert on youth mental health and trauma-informed care.
• Collaborate with market and regional directors to ensure alignment in program delivery and adherence to best practices.
• Lead data-driven quality measurement for SBS programs, focusing on outcomes and client satisfaction.
• Participate in budgeting and resource allocation discussions alongside market leadership teams.
• Work collaboratively with cross-functional teams to support the success of programs and the organization.

• Master’s degree in Behavioral Science, Psychology, Social Work, or a related field required.
• Five years of related school-based services leadership experience required.
• Clinical licensure preferred (LPC, MCSW, LMFT, etc.).

• Ability to communicate effectively in various formats (written, verbal, in-person, and virtual).
• Demonstrated customer service skills and professional etiquette.
• Ability to build strong relationships with school administrators and community stakeholders.
• Strong leadership, coaching, and team-building skills.
• Competency in using data for decision-making and quality improvement.

• ADA Consideration - Sedentary work:
  Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost.
• Mileage Reimbursement – Company paid for work functions requiring travel.
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition.
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more.

school-based services, mental health, K-12 education, leadership, behavioral health, program development, trauma-informed care, compliance, data-driven outcomes, community partnerships.

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce.

We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.