Regional Manager of Operations – Skilled Nursing - Queens
New York, New York County, New York, 10261, USA
Listed on 2025-12-27
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Healthcare
Healthcare Management, Healthcare Administration
Regional Manager of Operations – Skilled Nursing - Queens
Location: Queens, NY (Remote + Travel)
Company: CHE Behavioral Health Services
CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. We are seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities.
Position OverviewThe Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities Territory Growth- Expand services across SNFs and ALFs; onboard new facilities
- Increase penetration in existing facilities and promote specialty service lines
- Build relationships with facility leaders to drive referral growth
- Present CHE programs and secure new facility contracts
- Travel up to 50%
- Provide exceptional customer service to partner facilities
- Conduct quarterly in-person facility visits
- Support facility staff with workflows, referrals, and program integration
- Communicate territory needs to internal teams
- Track provider productivity and RVU performance (daily–annual)
- Conduct monthly provider meetings (virtual or in-person)
- Collaborate with Clinical Operations on regional initiatives
- Assist in interviewing and evaluating candidates for facility-based roles
- Bachelor’s degree required
- Master’s degree preferred
- Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
- Multi-site healthcare operations experience required
- Strong leadership, critical thinking, and decision-making
- Excellent relationship-building and customer service skills
- Ability to manage change and execute growth strategies
- Advanced organizational and time-management skills
- Ability to work independently and manage multiple priorities
- Ability to travel, including occasional overnight trips
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.
Seniority level- Director
- Full-time
- Management and Manufacturing
- Mental Health Care
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