Peer Support Specialist III

Position Details

Recruitment/Posting

Title:

Peer Support Specialist III (Multiple Vacancies)

Job Category: Staff & Executive - Healthcare

Department: UBHC-Outpatient Program-PISC

Grade: 99H

FLSA: Nonexempt

Salary Details: $21.00 per hour

Position Status: Per Diem

Working Hours: 19

Standard

Hours:

19.00

Terms of Appointment: Staff - 12 month

Position Pension Eligibility: None

Union

Description:

Teamster Per Diem

Payroll Designation: People Soft

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Rutgers The State University is seeking a Peer Support Specialist III in the Care2

Caregivers within Rutgers University Behavioral Healthcare. Under direction, the Peer Support Specialist III will provide person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller and responds by offering peer support and appropriate referrals and disposition. Assists the Care2

Caregiver team.

Key duties of this position include:

• Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.
• Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes that may require further support.
• Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individuals served.
• Promptly responds to all service requests.
• Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discount programs

For detailed information on benefits and eligibility, please visit: (Use the "Apply for this Job" box below).-overview

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the Flex Work@RU Application System.

• High School diploma or equivalent required.
• At least three (3) years of experience caring for an older adult with dementia and/or…