G2 Scheduling Assistant

job title

g2 scheduling assistant at coast concrete services

internal applicants must apply via opportunity marketplace and complete their skills and qualifications either via the me tab on fusion prior to starting the application form or by clicking on the link as part of the application process in the section of the form titled "review skills and qualifications".

are you the type of person who wants more from their job? Are you looking for a career that makes a real difference to people's lives? Are you committed to doing the best you can?

post type: permanent + fixed term available

hours: 26.25 hours per week

salary: £21,802 – £22,090

location: cambuslang gate

actual closing date: applications must be received by 7 december  pm

in accordance with a rotational roster, you will work over a four‑week shift pattern which consists of two weeks day shift and two weeks back shift. Day shift is 6.30 am until 3.30 pm (during week days – 7 am until 4 pm office based). Back shift is 3 pm until 11 pm. When not in the office you will work from home.

• week 1 – monday, tuesday, friday, saturday, sunday (day shift)
• week 2 – wednesday, thursday (day shift)
• week 3 – monday, tuesday, friday, saturday, sunday (back shift)
• week 4 – wednesday, thursday (back shift)

we are looking for highly motivated individuals to work as part of a team who will provide a support service to home carers working to support vulnerable people living in the community, council wide. This includes scheduling and allocation of work. There is a requirement use it, and you should have an interest and understanding of it programmes.

there is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the service and the organisation.

additional increments for working unsocial hours will also apply.

south lanarkshire council will provide and fund all required training including induction and ongoing learning and development.

interviews for these posts will be held face to face.

if you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you.

please answer the questions below in a word document which should be attached to your application in the "supported documents" and url section:

• provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post
• provide details of how you would respond to telephone calls where individuals are experiencing a difficulty:
  • how would you deal with the call?
• what do you consider is important when managing the situation, to meet the changing priorities or needs of the other person involved
  • please provide details of which it programs and applications you use / are familiar with?
  • please describe your level of computer literacy in detail, giving examples of what you use in your daily work / life and why.
• provide details of a work situation that has been difficult, describe what your role was, the skills you required to use:
  • how did you communicate with other people involved?
  • in what way did you influence the outcome?
• can you provide an example of a situation where you have had to prioritise the needs of several people with different requirements at the same time:
  • describe the differing needs, how you supported these, and how you made the decision in terms of prioritisation.

please apply online – all correspondence will be via your email address.

we do not accept cvs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.

preferred candidates identified after the selection event process will be required to assist the recruitment team to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position.

canvassing of elected members or employees of south lanarkshire's council directly or indirectly in…