Licensed Health Insurance Representative
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2025-12-31
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Healthcare
Health Insurance
Licensed Health Insurance Representative
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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
- POSITION RESPONSIBILITIES
Key Responsibilities
- Provide information to customers about various healthcare options and insurance policies.
- Help customers choose the appropriate insurance policy that fits their needs.
- Engage with customers to understand their requirements and provide relevant solutions.
- Ensure that all activities and advice comply with insurance regulations and company policies.
- Deliver high-quality service to ensure customer satisfaction and retention.
- Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
- Maintain accurate and up-to-date customer information and documentation.
- Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
- Promote various insurance products and services to meet sales targets and business objectives.
- Resolve any concerns that customers may have with their insurance policies.
- Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
- Participate in ongoing training and professional development to maintain licensure and improve skills.
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All Positive, And Driven Applicants Are Encouraged To Apply.
The Ideal Candidate s For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities
- High school diploma or GED
- Must hold a valid Healthcare Insurance License
- Previous call center experience is preferred.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
- Excellent oral and written communication skills.
- Strong organizational abilities and interpersonal skills.
- Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively.
- Capable of functioning efficiently in a fast-paced environment.
- Dependable in completing assignments and maintaining attendance.
- A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed).
- Two 21” monitors are needed.
- A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required.
- Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems.
- You must provide your own headset. Specific models will be recommended during the interview process.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond…
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