Medical Assistant

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Job Summary:

Assist physicians with medical procedures in an office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.

Location: Messino Cancer Centers

Pay Range: $16.91 – $28.20

• Perform proper quality control procedures before patient testing.
• Conduct laboratory blood work.
• Perform blood draws and follow laboratory procedures for specimen handling and processing; execute technical laboratory procedures accurately and in a timely manner, meeting accrediting agencies’ standards.
• Prepare blood or bone marrow slides for evaluation.
• Send specimens to appropriate outside labs as dictated by the patient’s insurance plan.
• Maintain test report logs, quality control logs, equipment records, and checklists per regulatory requirements.
• Follow the AON patient y and procedure with every patient encounter.
• Obtain vital signs, height, weight, pain level, and PHQ-9 depression screening per physician request and document in the Onco/EMR system.
• Place patients in the exam room and prepare for the physician in a timely manner.
• Receive lab reports via telephone, the lab system, or fax and document in the patient’s chart or Onco/EMR.
• Assist physicians with procedures including bone marrow, fine‑needle aspirate, paracentesis, and pelvic exams.
• Schedule outside testing, referrals to other physicians, and hospital admissions as ordered by physicians.
• Document thoroughly in the medical record chart: tests/treatments rendered, encounter forms for billing, and any quality‑control corrective actions.
• Show physician critical blood counts according to guidelines.
• Obtain relevant scans and CDs and prepare them for physician review.
• Maintain adequate inventory of supplies; place orders with purchasing as needed.
• Initiate troubleshooting when instruments malfunction and contact central lab or service company if necessary.
• Perform EKG testing where applicable.
• Perform all duties required to keep the laboratory compliant with state and federal regulations; conduct compliance testing.
• Complete required CEUs annually to meet C.O.L.A. requirements.
• Observe safety guidelines and maintain laboratory cleanliness.
• Comply with all federal and state laws and regulations regarding patient care, rights, safety, billing, and collections; adhere to all AON policies, IT procedures, and Disaster Recovery Plan; preserve patient confidentiality at all times.
• Assist in training new employees on job duties.
• Be willing to work at any AON location as needed.
• Work overtime when given sufficient notice of required overtime.

This job description does not state or imply that the listed duties are the only duties performed by the employee; other duties may be assigned as necessary.

• High School Diploma or GED

• As required by the state of employment
• Basic Life Support (BLS) required
• Valid driver’s license and vehicle for travel to other clinic locations when needed

• Medical assistant in a clinic or physician’s office with ability to perform venipuncture.

• Analysis & Critical Thinking:
  Problem‑solving, analysis, decision‑making, time management, planning, and organizational skills; detailed orientation and independent judgment.
• Interpersonal Effectiveness:
  Diplomacy, emotional intelligence, conflict management, delegation, and diversity awareness; ability to handle sensitive and confidential data.
• Communication
  
  Skills:
  
  Proficient English; effective oral, written, and presentation communication; active listening and balanced feedback.
• Customer Service & Organizational Awareness:
  Strong customer focus; ability to build an engaging quality culture and collaborate across stakeholders.
• Self‑Management:
  Manage time, priorities, stress, and professional development independently; self‑motivated and capable of remote work as required.
• Fast‑paced multi‑site adaptability with competing priorities.
• Computer
  
  Skills:
  • Proficiency in MS Office Word, Excel, PowerPoint, and Outlook.
  • EMR proficiency.

• Up to 25% travel.

Monday to Friday, 8:00 AM – 5:00 PM. Occasional overtime and weekend shifts may be required based on location and operational needs.