Patient Access Specialist

Join the opportunity to apply for the Patient Access Specialist role at Ensemble Health Partners
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Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

• We keep communities healthy by keeping hospitals healthy.
• Our people are the most important part of who we are.
• We empower our associates to challenge the status quo and be the difference.
• Five-time winner of “Best in KLAS” 2020‑2022, 2024‑2025
• Black Book Research’s Top Revenue Cycle Management Outsourcing Solution 2021‑2024
• 22 HFMA MAP Awards for High Performance in Revenue Cycle 2019‑2024
• Leader in Everest Group’s RCM Operations PEAK Matrix Assessment 2024
• Clarivate HBI Revenue Cycle Awards for strong performance 2020, 2022‑2023
• Energage Top Workplaces USA 2022‑2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023‑2024

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Pay range: $16.50–$17.65/hr based on experience
• Onsite role at Ardent – Hillcrest South, Tulsa, OK

• Assign accurate MRNs, complete medical necessity compliance checks, provide patient instructions, collect insurance information, process physician orders, and use overlay tools—all while delivering excellent customer service as measured by Press Ganey.
• Operate the telephone switchboard, relay incoming and outgoing calls, and maintain policy compliance with compassionate customer service.
• Utilize quality auditing and reporting systems to correct accounts; conduct audits of employee, department, and facility accounts; ensure forms are completed accurately and timely and provide statistical data to leadership.
• Pre-register patient accounts before visits; conduct inbound/outbound calls to obtain demographics, insurance, and financial liability information; manage point‑of‑service collections and past‑due balances with payment plans.
• Explain and obtain signatures for consent forms; distribute patient education documents such as Medicare, Tricare, Observation, MOON, and other service‑specific forms.
• Review eligibility responses, select the appropriate insurance plan code, and enter benefit data to support point‑of‑service collections and billing.
• Screen medical necessity using Advanced Beneficiary Notice (ABN) software; inform Medicare patients of possible non‑payment and distribute ABN as appropriate; document distribution of other designated forms.

• 1+ years of customer service experience

• High School Diploma or GED (required)
• CRCR certification required within 9 months of hire (company paid)

• Associate Benefits: comprehensive package for physical, emotional, and financial health—including healthcare, time off, retirement, and well‑being programs.
• Our Culture: collaboration, growth, and innovation; we put people first.
• Growth: professional development and tuition reimbursement for relevant certifications.
• Recognition: quarterly and annual incentive programs for outstanding performance.

• Entry Level

• Full‑time

• Health Care Provider

• Hospitals and Health Care

Ensemble Health Partners is an equal employment opportunity employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other legally protected category.

We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation during the application process, please contact

Compensation considers geographic location, experience, education, and other factors; the entry rate of pay is a typical range and does not represent the minimum or maximum of the role’s pay range.

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