Intake Specialist; In-Office Local​/Remote Non-Local

Intake Specialist (In-Office if Local / Remote if Non-Local)

Join to apply for the Intake Specialist (In-Office if Local / Remote if Non-Local) role at United Wound Healing.

Our mission is to change wound care and improve the lives of others. One in ten residents in a skilled nursing facility develops a skin condition requiring expert medical care. We believe that every person deserves the very best wound care.

This role is onsite for candidates within commuting distance of our Puyallup office and remote for those outside the local area.

$19.00/hr – $23.00/hr

• Audit patient intake packet and identify a new patient versus a readmitted patient
• Create patient profile and ensure correct data entry of demographics
• Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COB
• Navigate multiple insurance payer sites to verify patient eligibility
• Make outbound calls to insurance eligibility departments
• Collaborate with facility's business office regarding insurance verification
• Verify possible Medicaid coverage for every registration
• Identify payers where prior authorization is needed and submit authorization request accordingly
• Create detailed documentation surrounding work performed on each individual account
• Prioritize registration completion based on urgency and day of wound rounds
• Respond to intake inquiries via email and/or phone
• Complete accurate and timely data entry of the patient's past medical history and allergies
• Ensure all patient visits are added on the provider's daily census within EMR
• Prep new patient electronic chart for providers
• Answer incoming business office phone line
• Other duties as assigned

• 1-2 years of medical billing experience and working with insurance companies is required
• Must live in one of the following states: WA, OR, , UT, AZ, TX, VA, FL, GA, PA, IA
• Acute attention to detail with a self-sufficient work ethic
• Excellent organization and time‑management skills
• Ability to prioritize workload and work with a strong sense of urgency when time‑sensitive situations arise
• Proficient with computers and navigating multiple applications
• Proficient in MS Office (Teams, Outlook, Excel, Word)
• Strong verbal and written communication; customer‑service oriented; able to listen and communicate effectively with leadership, providers, and co‑workers
• Knowledge of applicable federal, state and local laws and regulations including HIPAA and OSHA
• Ability to collaborate with UWH team members electronically via email, messaging and phone calls
• Goal‑oriented and a consistent performer
• Self‑motivated, punctual, dependable and able to work independently
• Trustworthy, honest and professional attitude

Location:

In‑office for local candidates (commuting distance of Puyallup, WA) – Remote option for qualified candidates outside the area.

Compensation: $19.00 – $23.00 hourly – DOE & location.

This position is classified as Hourly, Non‑Exempt;
Full‑Time employment.

Hours:

Monday through Friday; 7:30 am – 4:00 pm PST, occasional overtime depending on claim volume.

• Medical/Dental/Orthodontic/Vision/RX – 80% employee coverage of monthly premiums; HSA matching; dependent coverage available at employee’s expense
• Employer‑Sponsored Life, AD&D, and Disability Insurance
• Voluntary Supplemental Insurance:
  Accident, Cancer, Critical Illness, STD, Life
• Paid Time Off:
  Accrual up to 132 hrs (16.5 days) in first year based on FTE status, 8 paid holidays for full‑time employees
• 401(k) match on first 4%
• Core values that promote work‑life harmony
• Work with amazing people who recognize each other’s wins and avoid gossip or drama

Website:

We are a drug‑free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check.

EEO.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care

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