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Member Experience Specialist — Remote
Remote / Online - Candidates ideally in
Watertown, Middlesex County, Massachusetts, 02472, USA
Listed on 2026-01-12
Watertown, Middlesex County, Massachusetts, 02472, USA
Listing for:
Firefly Health
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications
Job Description & How to Apply Below
A healthcare technology provider is looking for a Member Guide Associate to join their team in Watertown, Massachusetts. This pivotal role involves assisting members with healthcare inquiries, providing support with professionalism, and managing claims inquiries. Ideal candidates will have over two years of experience in health plans, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers a salary range of $25 to $28 per hour and the flexibility to work remotely, along with comprehensive benefits.
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