Financial Educator Remote

We have an immediate opening for a full‑time remote Financial Educator at Shady Grove Fertility (SGF CO.). The schedule is Monday through Friday, 8:00–4:30 p.m. MST.

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to patients throughout the continuum of their care, acting as an educator, advocate and liaison
• Maintain patient accounts by obtaining, recording and updating personal financial and insurance information

• Minimum 2 to 4 years medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Experience reading and understanding payer remittance advice and differentiating between allowed charges, contractual adjustments, line‑item denials/reasons, patient responsibility (co‑pay, co‑insurance, deductibles), etc.
• Bachelor’s Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills to communicate with departments, employees, physicians, managers, patients and insurance companies
• Strong oral and written communication skills; independent worker; detail‑oriented; computer savvy
• Proficient with Microsoft programs (Outlook, Word, Excel)
• High level of customer service essential

• Full‑time Employees (30+ hrs/week):
  Medical, dental and vision insurance, 401(k) with company match, tuition assistance, performance‑based bonus opportunities, generous paid time off and paid holidays
• Part‑time Employees: 401(k) with company match and performance‑based bonus opportunities