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Job Description & How to Apply Below
JOB DETAILS Position Mission
We are seeking a US-Licensed Optician with American Board of Opticianry (ABO) Certification to join our online eyewear platform. Your primary responsibility will be to verify customer prescriptions, ensure compliance with United States optical health regulations, and provide expert oversight for the dispensing of prescription glasses online.
As part of the Smart Buy Glasses team, you’ll help deliver exceptional optical accuracy, personalized recommendations, and outstanding customer experiences — all while supporting innovation in online vision care.
Responsibilities- Review and validate uploaded optical prescriptions submitted by customers (approx. 1.5 hours per day, at least 3 days per week including weekends).
- Verify that all prescriptions comply with U.S. optical health regulations and professional standards.
- Advise customers on lens types and technologies, including Transitions®, progressive, single-vision, and specialty lenses.
- Flag incomplete, expired, or questionable prescriptions and communicate follow-ups with customer support.
- Provide professional oversight for lens selection, measurements (e.g. PD), and optical corrections.
- Ensure that all prescription orders meet ANSI standards and guidelines for safe dispensing.
- Collaborate with the Customer Service and Product teams to resolve prescription-related queries.
- Stay current with optical regulations, emerging lens technologies, and best practices in the U.S. eyewear industry.
- Registered Optical Dispenser / Licensed Optician with active American Board of Opticianry (ABO) Certification.
- Minimum 1–2 years of experience in clinical optometry or optical dispensing (retail or online).
- Strong understanding of optical prescriptions, lens design, and measurement parameters.
- Excellent attention to detail, professional communication skills, and customer care orientation.
- Comfortable using digital tools, email, and cloud-based systems.
- Able to work independently in a remote environment.
- Experience with e-commerce or tele-optometry platforms.
- Familiarity with practice management software and optical lab workflows.
- Experience with international prescriptions or global optical standards.
- Multistate licensure or understanding of state-specific optical requirements.
- Flexible remote working hours and scheduling.
- Competitive compensation (per-verification or workload-based).
- Opportunity to help shape the future of online vision care in the United States.
- Work alongside a global, multicultural team passionate about innovation and optical excellence.
- Training on new lens technologies and digital tools.
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