Dr. Call Mail Operations Pharmacy Technician

Join to apply for the Dr. Call Mail Operations Pharmacy Technician role at Center Well Pharmacy
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This range is provided by Center Well Pharmacy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$40,000.00/yr - $52,300.00/yr

• Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request
• Decisions based on interpretation of area/department policy and methods for completing assignments
• Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
• Communicate with physician offices and hospitals via fax or telephone
• Responsible for researching and updating clarifications and denials on patient profiles
• Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies

• Must reside in one of the following states:
  Texas, Arizona, Florida, or Ohio
• Must have an active Pharmacy Technician License in the state you reside
• 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy
• Ability to solve problems and encourage others in collaborative problem solving
• Self-directed, but also able to work well in a group
• A positive, proactive attitude, energetic, highly motivated and a self-starter
• Inbound/outbound call experience in any pharmacy setting
• Strong communication skills both written and verbal
• Great attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to work accurately and efficiently while performing repetitive tasks
• Intermediate PC skills

• Must have the flexibility to work any hours between 8:00am-8:00pm CST

• High School Diploma or GED
• National Certification, PTCB/CPhT

Please attach your resume to your application (PDF or Word format).

As part of our hiring process for this opportunity, we will be using technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40 hours per week.

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Humana, Inc. and its affiliated subsidiaries offers competitive benefits that support whole-person well-being. Benefits include medical, dental and vision coverage, 401(k) retirement savings, paid time off and holidays, disability and life insurance, and other opportunities.

Center Well Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions. We care for patients with chronic and complex illnesses, and offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

Center Well creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and a large pharmacy benefit manager, Center Well focuses on whole-person health by addressing physical, emotional and social wellness.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.