Account Analyst

This is a remote position in which we are able to employ in the following states:
Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin.

• Responsible for accurately and productively analyzing Physician and Facility accounts under the guidance of higher level Account Analysts. Identifies and forwards problem accounts for the purpose of resolution. Trains for higher level Account Analyst roles while learning SHS policies and procedures.

• The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.

• High school diploma or equivalent required. College preferred.
• One (1) year collections, finance/accounting or medical billing experience required.
• One (1) year medical business office experience preferred.
• Experience or training in the following preferred:
  • EPIC Software.
  • ICD-9 or CPT.
  • Medical Terminology.

• Confidentiality:
  Knowledge of the importance of confidentiality.
• Communication:
  Communicate information verbally and in writing so others will understand.
• Customer Service:
  Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.
• Problem Solving:
  Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
• Team Building:
  Ability to wok as part of a team or on your own.
• Basic knowledge of policies and procedures related to the resolution of accounts.

• Rarely
  (1 - 10% of the time)

  Occasionally
  (11 - 33% of the time)

  Frequently
  (34 - 66% of the time)

  Continually
  (67 – 100% of the time)

  CLIMB - STAIRS

  LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

  LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

  LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

  CARRY 1-handed, 0 - 20 pounds

  CARRY 2-handed, 0 - 20 pounds

  BEND FORWARD at waist

  KNEEL (on knees)

  STAND

  WALK - LEVEL SURFACE

  ROTATE TRUNK Standing

  REACH - Upward

  PUSH (20-40 pounds force)

  PULL (0-20 pounds force)

  SIT

  ROTATE TRUNK Sitting

  REACH - Forward

  MANUAL DEXTERITY Hands/wrists

  FINGER DEXTERITY

  PINCH Fingers

  GRASP Hand/Fist

  None specified