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Patient Account Representative

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Physical Rehabilitation Network
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 17 - 19 USD Hourly USD 17.00 19.00 HOUR
Job Description & How to Apply Below

Position

Position: Medical Collector

Schedule: Full Time (40 hours/week)

Location: Remote

Must reside in these following states:

North Dakota, South Dakota, Idaho, Minnesota, Montanna, New Mexico, Wyoming, Nevada, Texas, Arizona, Tennessee, Kentucky, Missouri, Oklahoma

Pay: $17-19/hr, based on experience and state

About the Role

Join a fast-growing PT clinic network, supporting billing and collections from home. As a detail-oriented Medical Collector, you’ll manage claims, address inquiries, resolve account issues, and follow up on denials.

Job Duties
  • Timely follow up and resolution on claims with all Payors for unpaid, underpaid, or denied claims
  • Resolve denials and submit appeals
  • Respond promptly to billing inquiries from patients and insurance companies
  • Work open Credits on the A/R
  • Work with clinics to identify and resolve issues regarding outstanding account balances
  • Utilizes the most efficient resources to secure timely payment of open claims
  • Research assigned correspondence and takes necessary action to resolve requests
  • Ensures daily accomplishments contribute toward company goals for A/R
Benefits
  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off
  • Flexible work-from-home setup
Requirements
  • 2 years of medical accounts receivable experience required
  • 1 year of resolving payor denials required
  • Understanding of medical claims processing
  • Experience with insurance systems
  • Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
  • Ability to read an Explanation of Benefits
  • Knowledge of medical terminology
About Us

Physical Rehabilitation Network (PRN) supports 200+ PT clinics across 16 states, focusing on operational support to allow therapists to provide the best patient care.

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