Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position will pay between $15.00 - $16.05/hr based on experience

* This position is a full-time onsite role at Tower - Reading Hospital in Wyomissing, PA *

We are seeking a Medical Records/Health Information Management Specialist
.

• Completes analysis/reanalysis of all records accurately and timely
• Completes accounts from Meditech System Waiting for Documentation and Missing Document work queues when missing documentation is received.
• Follow‑up with ancillary/nursing departments for missing documentation as outlined.
• Follow‑up with providers regarding missing documentation/dictation preventing the account from being coded.
• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.
• Reviews medical record documentation in electronic medical records and creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).
• Actively manages various analysis‑specific work queues, electronic and manual, to ensure timely analysis and chart completion.
• Adheres to established company standards/policies and system workflow guidelines to add and re‑assign accounts to appropriate work queues for processing.
• Identifies systematic problems and routes to the Manager for facility resolution.
• Promptly reports issues and trends not complying with facility or corporate policies/standards.
• Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.
• Other duties as assigned

• Knowledge of CMS, and Joint Commission regulations preferred
• EMR experience preferred
• Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience)

• CRCR Required within 9 months of hire (company paid)

Five-time winner of “Best in KLAS” ,

Black Book Research's Top Revenue Cycle Management Outsourcing Solution

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020,

Energage Top Workplaces USA

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well‑being programs.
• Our Culture – Ensemble is a…