Associate Director, Product Management – Clinical

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The Associate Director, Product Management Conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding of how organization capabilities interrelate across department(s).

Lead a dynamic team of product management professionals dedicated to advancing clinical operations and technology solutions. Drive the strategic roadmap for the clinical vertical, ensuring alignment with organizational goals and continuous improvement in customer experience.

• Inspire, coach, and mentor a team of 10–15 product professionals, fostering a collaborative, innovative, and high-performance culture.
• Champion professional growth and skill development, ensuring team members reach their full potential.

• Own and evolve the product roadmap for the clinical vertical, collaborating with senior leaders to ensure strategic alignment.
• Prioritize initiatives based on business impact, customer feedback, and market trends.

• Build and maintain strong relationships with internal and external stakeholders, integrating their feedback into product strategy and decisions.
• Serve as the primary point of contact for key clinical products, representing the team in cross‑functional forums.

• Analyze customer feedback and clinical outcomes to identify opportunities for product enhancement and innovation.
• Lead initiatives that improve customer experience and operational efficiency, serving as a catalyst for ongoing improvement.

• Guide the successful execution of product development projects, including scope definition, resource allocation, risk management, and implementation.
• Collaborate with engineering, design, marketing, sales, and clinical teams to ensure coordinated and successful product launches.

• Define and track key performance indicators to measure the success and impact of product initiatives.

• Bachelor’sDegree in Business, Healthcare, or related field.
• A minimum of seven years of proven experience in product management, with a track record of delivering successful products to market.
• A minimum of four years leading business transformation efforts with focus on operational efficiency and strategic change management.
• A minimum of three of demonstrated leadership experience, including partnering with senior leadership on strategic initiatives.
• Experience in a clinical or in-practice role (e.g., Center Administrator, Front Office, Scheduling, Medical Assistant, Physician, or Physician Extender).
• Two or more years of super user or equivalent experience with leading Electronic Medical Records systems.

• Master’s Degree in Business or Healthcare.
• Strong experience in change management strategies.
• Six Sigma and/or Project Management Institute (PMI) certification.

• Working Hours:
  
  Central or Eastern hours
• Remote Position:
  May require up to 20% travel for stakeholder engagement and product initiatives.

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:
While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range…