Sr​/Care Manager, Patient Support Services – Remote

Why consider this job opportunity

• Salary of $22/hr
• Opportunity for career advancement and growth within the organization
• Flexible remote work position
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and experience

• Perform outbound calls to obtain appropriate information and document accurately
• Answer inbound calls and assist customers with pharmacy-related services
• Contact insurance companies for benefit investigations and coverage eligibility
• Assist patients with the enrollment process for copay assistance programs
• Maintain quality results by adhering to program standards and guidelines

• High School Diploma or equivalent; some college preferred
• Minimum one year of experience in medical billing, reimbursement, insurance verification, or similar medical office experience
• Previous data entry experience (minimum three months) with a typing speed of 30 wpm or more
• Advanced knowledge of Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.)
• Exceptional written and verbal communication skills

• Previous experience in Patient Support Services (Hub)
• Previous customer service experience in the healthcare field
• Bilingual proficiency

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.