Pharmacy Quality Control Specialist

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Important Notice: Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official and/or email address regarding next steps in our interview process. Pharma Cord will never use Microsoft Teams to reach out for interview scheduling.

Official meeting links will always be sent from an or email address, or through our scheduling platform, Calendly. We will never request your bank account information nor send a check to purchase home office equipment. If you receive any suspicious communication, please report it to our Talent Acquisition team immediately at .

Overview: The Pharmacy Quality Specialist is responsible for performing various types of audits, acting as a subject matter expert, creating documentation, and reporting for operational quality.

• Conduct call audits for Pharmacy Tech and Pharmacist team members.
• Provide feedback to individuals being audited.
• Perform Quality Checks (QC) audits on a percentage of dispensed prescription triage.
• Conduct process audits.
• Investigate adverse event and product complaints audits.
• Investigate product returns.
• Create and review documentation.
• Assist with CAPA investigations and root cause analysis.
• Act as a subject matter expert.
• All other duties as assigned.

• Detail oriented.
• Ability to multitask effectively.
• Maintain standards of honesty and integrity.
• Effective collaboration skills.
• Ability to act independently with sound business intelligence.
• Take responsibility for performance.
• Excellent written and oral communication skills.
• Experience using Word and Excel.
• Adaptable and handle change with flexibility.
• Innovative and open to new ideas.
• Achievement driven; constantly striving to improve.
• Align with the goals of the group or organization.
• Ready to take initiative and act on opportunities.
• Optimistic and persistent in pursuing goals despite obstacles.
• Service oriented and anticipate, recognize, and meet needs of others.
• Communicate clearly and send clear messages.

• Bachelor’s Degree strongly preferred.
• Previous pharmacy, quality control, and assurance experience strongly preferred.
• Previous healthcare experience strongly preferred.
• Client audit experience a plus.
• Knowledge of specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus.
• Bi-lingual in English and Spanish or Chinese/Mandarin a plus.
• Root cause analysis, CAPA, or nonconformity experience a plus.
• Document control experience a plus.
• Employees working onsite in a Pharma Cord facility are strongly encouraged to be vaccinated against COVID-19.
• This role is located on-site in Louisville, KY. Pharma Cord reimburses tolls where applicable at the frequent user rate after 40 trips per month (valued at $678.60 per year).

• Regularly required to talk or hear, sit, type, handle, or feel; and reach with hands and arms. Ability to type 35 WPM with 97% accuracy is required.
• Close vision needed for computer work. Light to moderate lifting may be required.
• Regular, predictable attendance required; including quarter-driven hours as business demands dictate.
• Office/pharmacy-based position; ability to stand for extended periods of time is necessary.
• Role uses standard office equipment such as computers, phones, photocopiers, etc.
• Due to program training investment, candidates are expected to remain in the role for a minimum of 1 year before eligible for lateral or promotion move.
• Minimal flexibility to travel as needed is preferred.

• Company paid Short-term Disability (STD).
• Increased competitive 401(k) company match up to 4%.
• Affordable Medical, Dental, and Vision benefits – Pharma Cord covers 75% of medical premiums.
• Pharma Cord has not increased healthcare premiums in the past 4 years.
• Concierge Medical Clinic free of cost for those enrolled in a Pharma Cord medical plan (including dependents).
• Wellness discounts of up…