Patient Advocate

Employer Industry: Healthcare Financing Solutions

• Salary up to $23 per hour, depending on qualifications
• 100% remote work with home office expense reimbursements
• Flexible PTO plus 8 company holidays
• Monthly reimbursement for cell phone, internet, and wellness expenses
• 100% paid 12-week parental leave for U.S. employees
• Opportunities for professional development and continuing education reimbursement

• Serve as the first point of contact for patients regarding billing questions, account balances, and payment plans
• Review patient accounts, verify balances, and explain statements and adjustments clearly
• Use problem-solving skills to resolve inquiries and provide accurate information about products and services
• Maintain quality, accuracy, and service‑level standards while exhibiting professionalism and empathy
• Collaborate with internal teams to share patient insights and support continuous improvement initiatives

• Proficiency with MS Office, Windows OS, and web browsers
• Excellent verbal and written communication skills
• Effective time management and organizational skills
• Proven ability to safeguard highly confidential information
• Ability to work uninterrupted 8-hour shifts with scheduled breaks

• Medical billing experience
• Call center experience
• Spanish language fluency

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.