Medical Collector

Overview

Job Title: Medical Collector (Hospital side)

Location (city, state): Remote - must be local to Nashville, TN for training

Industry: Healthcare Revenue Cycle / Hospital A/R Collections

Pay: $20.00 – $25.00 / Hour (based on experience)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Contract-to-Hire

About Our Client:

Our client is a fast-growing healthcare revenue cycle organization that partners with hospitals and health systems nationwide. Their mission is to streamline the claims process, resolve denials, and help providers recover lost revenue through expert A/R support. They are currently expanding their team of experienced hospital collectors as part of a specialized unit focused on resolving complex, low-balance claims.

Addison Group is seeking experienced Hospital A/R Collectors for a contract-to-hire opportunity with one of our healthcare clients. This role is focused on handling denied and underpaid hospital claims, identifying trends, and submitting appeals to maximize reimbursement.

• Review and follow up on denied and underpaid claims for resolution
• Submit timely and accurate appeals with appropriate documentation
• Contact payers directly to resolve outstanding balances
• Track trends in claim denials and communicate findings to management
• Maintain accurate records in both internal and client-facing systems
• Interpret and apply payer regulations (Commercial, Medicare, Medicaid, Workers’ Comp, MVA)
• Ensure all actions are compliant with healthcare reimbursement guidelines
• Meet individual performance standards for productivity and quality

• 5+ years of experience in hospital A/R follow-up and claims resolution
• Strong knowledge of UB-04 claims, denial reasons, and appeal strategies
• Experience working with payer portals and healthcare systems such as Artiva, Epic, or Cerner
• Ability to identify denial trends and recommend process improvements
• Strong communication, organizational, and documentation skills
• Self-motivated and capable of working independently in a remote setting after training

• Schedule (Training): 9:00 AM – 5:30 PM EST (first 2 weeks)
• Schedule (Post-Training): Flexible 8-hour shift between 7:00 AM – 6:00 PM EST
• Start Dates: Weekly onboarding classes — start ASAP!
• Interview Process: 30-minute video interview + case study + background check
• Equipment Provided: Company laptop during contract period
• Candidate-Provided: Monitor, keyboard, mouse, and headset (provided by client upon conversion)

• Weekly onboarding classes — quick and efficient start
• Collaborative and supportive leadership team
• Path to permanent employment with benefits upon conversion (eligible for benefits after 60 days on contract as well)
• Opportunity to work on a specialized team handling impactful A/R work
• Gain exposure to top hospital systems and complex payer scenarios

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-007