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Catastrophic​/Field Nurse Case Manager - Rochester, NY

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14603, USA
Listing for: Paradigm
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
Position: Catastrophic / Field Nurse Case Manager - Rochester, NY

Location: Auburn, NY 13021, USA Rochester, NY, USA Bloomfield, NY 14469, USA Geneva, NY 14456, USA Waterloo, NY 13165, USA Syracuse, NY, USA Canandaigua, NY 14424, USA Seneca Falls, NY 13148, USA
Req Number: Req #1587

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigms business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

Were proud to be recognized again! For the fourth year in a row, weve been certified by Great Place to Work, and for the third consecutive year, weve earned a spot on Fortune's Best Workplaces in Health Care list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

The Surprising Truth About Case Management - Paradigm

Watch this short video for a brief introduction to role of a nurse case manager at Paradigm.

We are seeking an experienced Nurse Case Manager interested in working with injured workers and workers compensation cases to cover Rochester, NY and surrounding communities to include Bloomfield, Palmyra, Geneva, and Auburn. This role is a home-based position with travel, up to 2 hours one-way (4 hours round-trip), to doctors offices, hospitals, and various other locations.This individual is responsible for the medical case management of work-related injuries, which includes assessment, planning, coordination, implementation, and evaluation of injured/disabled individuals.

The Case Manager works with insurance carriers, medical care providers, attorneys, employers, and employees, and closely monitors the progress of the injured worker and reports results back to the employer and insurance carriers.

At Paradigm, People Come First

It's more than a job. It's a passion. Work at Paradigm, and youll find deep satisfaction knowing youre making a profound difference in peoples lives.

  • Meaningful work: better outcomes for all isnt just our tagline. Its what guides us to do our bestevery day. At Paradigm, youll find an authentic connection between the work you do and your passion for making a difference in the world.
  • Exceptional people:
    You'll work alongside smart people who share a commitment to excellence and a dedication to service. We're not here just for a "job." We're here to transform lives.
  • Collaborative culture: At Paradigm, a spirit of collaboration and care is evident in everything we do. We promote a culture of inclusivity and value diversity of all kinds including thought, knowledge, and experience. No matter the team, everyone works together toward a common goal to deliver exceptional outcomes.

Qualifications

  • Current, unencumbered registered nurse (RN) license in NY
  • Experience in workers compensation catastrophic case management is preferred. Experience may include:
    • Critical care experience, catastrophic injury/illness case management, and/or disability management
    • Clinical experience in acquired brain injury, spinal cord injury, multiple trauma (including amputation), and/or burns
  • Recommended certifications (CCM, CRRN, CDMS, CRC). REQUIRED within two years of the date of hire
  • Ability to occasionally work outside of traditional business hours (evenings or weekends) if needed to meet the needs of the claim
  • Skills needed: organization and timeline adherence; PC and technology; communication (written, verbal and interpersonal)
  • Valid drivers license, and good driving history
Paradigm Benefits:
  • Health and wellness We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
  • Financial incentives- Paradigms financial benefits help prepare you for the future: competitive salaries, 5% premium bonus paid over productivity requirements, premium pay for catastrophic files, cell phone and internet reimbursement, mileage reimbursement (federal rate), 401(k) matching contributions, employer-paid life and disability insurance, flexible spending, and employer-matched HSA contributions.
  • Vacation - We believe strongly that work-life balance is good for you and for our company. We offer paid time off, paid holidays, and a personal holiday.
  • Volunteer Time - We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
  • Learning and development - One of Paradigm's core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways from our Dedicated Training Department that offers an 8-12 week new hire onboarding program.
  • Paradigm believes that fostering a diverse and inclusive workplace is central…
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