Bilingual Patient Advocate

Employer Industry: Healthcare Financing Solutions

• Hourly rate up to $23, depending on qualifications
• 100% remote work with home office expense reimbursements
• Flexible PTO plus 8 company holidays
• Monthly reimbursement for cell phone, internet, and wellness expenses
• 100% paid 12-week parental leave for U.S. employees
• Opportunities for continuing education and professional certification reimbursement

• Serve as the first point of contact for patients regarding billing questions, account balances, and payment plans
• Review patient accounts, verify balances, and provide clear explanations of statements and adjustments
• Use judgment and problem‑solving skills to resolve inquiries and provide accurate guidance
• Meet quality, accuracy, and service‑level standards while maintaining professionalism and empathy
• Collaborate with internal teams to share patient insights and support continuous improvement

• Bachelor's Degree required
• Proficiency with MS Office, Windows OS, and web browsers
• Excellent verbal and written communication skills
• Ability to work uninterrupted 8‑hour shifts with scheduled breaks
• Strong analytical and decision‑making skills to evaluate account details

• Medical billing experience
• Call center experience
• Spanish language fluency

#Healthcare Financing #Remote Work #Patient Advocacy #Career Growth #Employee Benefits

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