System Administrator - Revenue Cycle

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The System Administrator - Revenue Cycle position will manage and support the revenue cycle system of record while confirming accuracy of billing records regularly. This role will be a subject matter expert of the revenue cycle system and provide/assist with training new team members on requirements while still working cross‑functionally with a variety of internal and external partners or agencies.

Following onsite training at our Ankeny, Iowa office, this is a fully remote position. Employees must be located within 50 miles of the Des Moines, Iowa metro area; applicants outside this area will not be considered.

• Ensure deliveries that required signatures are documented.
• Team super‑user/troubleshoot claims pass rate; maintain CRM views for team members; electronic claims/remits/eligibility set‑up in partnership with IT team.
• Confirm accurate system generation of weekly/monthly billing records; ensure billing records are generated timely.
• Onboard/set‑up new payment agencies in system timely; assist the onboarding team with new requirements that agencies have regarding billing.
• Set‑up and maintain administration of users in secure provider web portals.
• Assist with onboarding/training of new team members.
• Work cross‑functionally to support client services, customer care, sales, and revenue cycle initiatives.
• Pull client and claim information for research projects that drive key company initiatives.
• Act as back‑up, and sometimes lead, in generating weekly and monthly utilization reports for specific agencies.
• Dedicated to support the team in line with the company values and mission.
• Audit various reports regarding signatures and delivery exceptions to ensure accurate billing records.
• Assist with billing and other projects/duties as assigned.

• Associate Degree in healthcare, medical billing or related field.
• At least 3 years of work‑related experience in a healthcare‑related field, such as accounts receivable, patient financial services, and/or revenue cycle in facility or physician practices.
• Previous experience with prior authorization process working with both payers and providers.
• Strong critical thinking, problem‑solving, and analytical skills.
• Excellent verbal and written communication skills; ability to manage multiple priorities, demonstrate flexibility, and implement change in a timely and effective manner.
• Proficient in Microsoft Office, especially Outlook, Word, and Excel.
• Strong relationship‑building skills with payers and external/internal customers.
• Excellent attention to detail to avoid administrative errors.

• Bachelor's Degree in healthcare, medical billing or related field.
• Experience with eligibility inquiry software, such as electronic 270 files and/or secure payer web portals.
• Experience with electronic and paper claim set‑up and submissions (837/5010; paper CMS‑1500 and paper UB); set‑up of electronic remittances (837), clearinghouse, and other accounts receivable software.
• AAHAM or HFMA certification.

• Repetitive motions that include the wrists, hands and/or fingers.
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods.
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus.

Mom’s Meals is a home‑delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post‑discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well‑being of others and have a strong sense of community, Mom’s Meals could be the place for you!

We are a family‑operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

Mom’s Meals complies with all applicable federal and state non‑discrimination laws. All qualified applicants shall receive consideration for employment without regard to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.