Patient Care Specialist

Patient Care Specialist page is loaded## Patient Care Specialist remote type:
On-Site locations:
SMG Pediatric Physicians Princess Annetime type:
Full time posted on:
Posted Todayjob requisition :
JR-91129
** City/State
** Virginia Beach, VA
** Work Shift
** First (Days)
** Overview:
**** SMG Pediatric Physicians
** are
** seeking to hire
** an individual to join our team as a
** Patient Care Specialist!
***
* Position Location:

** Virginia Beach, VA
** Position Status:
** Full-time, Days
** Standard

Working Hours:

** Monday-Friday
** Overview
* * Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.

Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
** Education
* ** High School Diploma or Equivalent
** Experience
* ** Three (3) years’ Clerical, Customer Service experience required.
* One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Experience with Electronic Medical Record systems preferred.
* An Associate's level degree in lieu of the required experience will be considered.
** Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
**** Keywords:
** Healthcare, Medical Secretary, Administrative Assistant, Front Desk Reception, Patient Care Specialist
** Benefits:
Caring For Your Family and Your Career****•
** Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance   
• Legal Resources Plan  
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
** Sentara Health is an equal opportunity employer
** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it  support of our mission “to improve health every day,” this is a tobacco-free environment.
** For positions that are available as remote work,*
* ** Sentara Health employs associates in the following states:
** Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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