Peer Support Specialist - Fully Remote in Silver , Mexico

Peer Support Specialist - Fully Remote in Silver City, New Mexico

Benefits:
Medical, dental, life insurance, 401k, STD/LTD and EAP services. PTO package that earns up to 4 weeks of vacation during your first year. Company‑matched student loan repayment.

Educational and Licensing Requirements:
High school Diploma or GED. Certified Peer Support Worker, Family Peer, Wraparound or Equivalents. Accepted certifications: CFPSW, CPSW, and CWF or Equivalents. Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.

• Working from home maintaining HIPAA compliance and focus requiring distraction‑free private office space
• Speak with callers over the phone connecting with people
• Build rapport and client engagement
• Provide available resources or information needed
• Remain calm and professional while multi‑tasking while supporting callers

This role includes working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30 PM to 11:30 PM Mountain Time (MT).

Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.

Entry level

Part‑time

Health Care Provider

Hospitals and Health Care